Frequently Asked Questions

Are you accepting tourists/visitors for short-term stays?
No, we are no longer accepting short-term individual bookings unless in exceptional circumstances. We are open to weekly or monthly rentals, short term workshops or visits by study groups. Please email us at rainforestours@gmail.com to make enquiries.

How many adults/children can stay in one room?
We have different sized rooms. The rooms in the Deluxe Cottages have a double bed plus a single bed or bunk beds. These are large rooms and can easily accommodate extra adults or children. The double rooms in the Plantation (Drongo) Cottage can also accommodate 3 adults, or 2 adults and 2 children.

How do I confirm my booking?
We require a minimum 50% advance payment to secure your booking.

Do I have to show ID proof at the time of check–in?
Persons holding foreign passports are requested to bring along a copy of the first page of their passport and Indian visa. This is mandatory for foreign visitors as stated by the Tourism Department of India. Indian citizens are requested to carry a photocopy of any one of the following documents: Driver’s Licence/ Passport/ Aadhaar card.

How do I cancel my booking? What are the cancellation charges?
Cancellation of bookings made more than 2 weeks in advance of booking date may be done with no deductions other than bank-related charges. Cancellations done within 2-14 days of the booking date are entitled to a 50% refund. Cancellations within 48 hours of check-in will not be eligible for any refund.

Is Internet, Phone network, Room Service available?
All cottages are powered by eco-friendly 12V solar lighting – there is no television or telephones in the rooms. The two Deluxe Cottages now have 220V charging points in the rooms. The Plantation (Drongo) Cottage is 100% SOLAR powered and has limited 220V current and Wi-Fi. Network is available at some points on the property. Facility for phone charging and Wi-Fi is available in the central Dining area. Wi-Fi is often intermittent and on a limited plan, so is best saved for emergencies. All meals are served at the dining area. There is NO room service.

Do you have a facility for Drivers?
We do NOT have accommodation facilities for the drivers. They usually opt to stay at Madikeri (20 minutes’ drive/10 km) which provides many economical options.

What are the charges for the Treks?
Half-day guided treks, (which are typically done between 9:30am – 1pm) are charged at ₹500/person. A full-day trek conducted from 10am to 5pm is charged at ₹1500 per person, including a packed lunch. These treks have to be booked in advance.

Are pets allowed to stay at the homestay?
Pets are not allowed at the homestay as we have dogs who are territorial.

What about mosquitoes and other insects?
We do not have a mosquito problem here and the cottages have screens on the windows. Because of our natural environment, there may occasionally be other insects or spiders which our staff will remove, and we also provide mosquito nets for added protection for those who are not used to living with small biodiversity.

What should a guest bring along?
We encourage you to bring a good flashlight, refillable water bottles (we provide excellent drinking water), comfortable walking shoes, a warm jacket, hats, cameras and binoculars. Certified Organic Coffee and Spices grown and processed at the Plantation are available for sale, as are books related to environment and farming.

Travel Routes
For any information on travel routes – nearest airport, train station, bus, taxi, auto service – please email us at rainforestours@gmail.com

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