Frequently Asked Questions

How do I make a booking?
Email us at rainforestours@gmail.com.
Let us know the dates, the numbers of guests and the accommodation type you wish to book, and we will promptly reply with details.

How many adults/children can stay in one room?

We have different sized rooms. The rooms in the Deluxe Cottage have a double bed and a single bed/bunk beds. These are large rooms and can easily accommodate extra adults and children depending on the family size. The rooms in the Plantation Cottage and Adobe Huts can also accommodate 3 adults, or 2 adults and 2 children comfortably.
Charges for an extra adult: ₹1750/person and Children aged between 5-10 years: ₹750/ Child

How do i confirm my booking?

We require a minimum 50% advance payment to secure your booking.

How do I get a receipt for my hotel booking?

A hard copy of your receipt will be given to you before checkout.

What are the charges inclusive of?

Charges are inclusive of accommodation, buffet breakfast and evening tea/coffee. One can also join into whatever in-house activities are planned for the day (plantation tour, animal house, night walks).
Lunch/Dinner are also served buffet style and charged at ₹475/person per meal and ₹300/child/meal.
There is an overall 10% service charge.

What is the check–in/check-out time?

Check-in is at noon and Check-out is post breakfast at 10am. Early check in (before 10am) or late check-outs (2-6pm) attracts an extra half day charge. Guests checking out after 6pm will be charged for that day.

Do I have to show ID proof at the time of check–in?

Persons holding foreign passports are requested to bring along a copy of the first page of their passport and Indian visa. This is mandatory for foreign visitors as stated by the Tourism department. Photocopying on site attracts a fee of ₹25/passport. Indian citizens are requested to carry a photocopy of any one of the following documents: Drivers Licence/ Passport/ Aadhaar card.

How do I cancel my booking? What are the cancellation charges?

Please email us at rainforestours@gmail.com
Cancellation of Bookings made more than 2 weeks in advance of Booking date may be done with no deductions other than bank-related charges. Cancellations done within 2-14 days of the booking date are entitled to a 50% refund. Cancellations within 48 hours of booking will not allow us to refund any amount.

Is Internet, Phone network, Room Service available?

All cottages are powered by eco-friendly 12V solar lighting – there is no television or telephones in the rooms. The 2 Deluxe Cottages now have 220V current points in the rooms. The Plantation (Drongo) Cottage is 100% SOLAR powered and has limited 220V current. Network is available at some points on the property. Facility for phone charging and Wi-Fi is available in the central Recreational and Dining area. All meals are served at the dining area. There is NO room service.

Do you have a facility for Drivers?

We do NOT have stay facilities for the drivers. They usually opt to stay at Madikeri (20 minutes’ drive/10 km ) which provides many economical stay options.

What are the charges for the Treks?

Half-day Guided treks, (which are typically done between 9:30am – 1pm) are charged at ₹500/person. A full-day trek conducted between 10 m to 5pm is charged at ₹1500 per person, including a packed lunch. These treks have to be booked in advance

Are pets allowed to stay at the homestay?

Pets are not allowed at the Homestay.

What about mosquitoes and other insects?

We do not have a mosquito problem here and the cottages have screens on the windows. Because of our environment, there may occasionally be other insects or spiders which our staff will remove and we also provide mosquito nets for added protection for those who are not used to living with small biodiversity.

What should a guest bring along?

We encourage you to bring a good flashlight, refillable water bottles (we provide excellent drinking water), comfortable walking shoes, a warm jacket, hats, cameras and binoculars. Certified Organic Coffee and Spices grown and processed at the Plantation are available for sale, as are books related to environment and farming.

Travel Routes

For any information on travel routes – nearest airport, train station, bus, taxi, auto service – please email us at rainforestours@gmail.com.

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